Tuesday 18 August 2020

IP telephony for business - benefits and opportunities

Friends, we are always happy to share useful tools that will help your business work more efficiently. Among them, for example, complex telephony. So, together with Stream Telecom, which provides a virtual PBX service, we have prepared an article on the possibilities of IP telephony for business and the benefits of its placement in the clouds.

Modern business must have an exceptional relationship with customers and partners. Outdated telephony technologies do not help in this matter. If you keep people waiting or listening to annoying busy beeps, your connection may be outdated and of poor quality. The modern IP telephony capabilities are suitable for companies of any level. You can get the benefits of uninterrupted, high-quality and cheap communication that takes into account all the specifics of your business edge programmer tech support.

What are the benefits of cloud IP telephony?

Cloud IP telephony is the placement of a service on a virtual server on which all calls are processed. Previously, companies had to buy automatic telephone exchanges, connect them to landline networks and pay big money for each call and fax. Today everything has changed. Now you choose the operators yourself and you can optimize your tariffs, you get a functional and modern telephone line, and you can also refuse to purchase expensive stations.

Benefits of cloud telephony for business:

Communication from any device - smartphones, tablets, computers, IP phones.

Cost optimization. You can use the services of all operators, the virtual PBX itself will choose the best tariffs.

Multichannel numbers. One number can serve several lines at once, there is no need to buy dozens of SIM-cards.

Free calls to the internal network. Your employees can communicate with each other using short numbers.

Integration with CRM. Call statistics, generation of automatic reports, full control and optimization of managers' work.

High-quality communication. You get a fast and convenient phone service that is optimized for your business.

Given these advantages, you can significantly increase the number of successful calls, implement mailing lists for clients, create an IVR menu to automatically inform clients. These are just the most popular IP telephony features that guarantee flexible and high-quality communication with partners, customers and employees. Opportunities will be customized for each company.

How do you know if you need cloud telephony?

In the modern world, you need IP telephony in any case when communicating with clients and partners using calls. A virtual PBX from our partner Stream Telecom is a convenient and high-quality connection for your business. Cloud telephony saves you money on IT infrastructure and allows your entire team or individuals to work from anywhere. Even small companies with a small team will benefit from properly configured cloud telephony. And this, in turn, will contribute to business development and simplify the company's business processes.

Implement IP telephony and other modern useful IT tools and host them in the clouds from Tucha to keep your business running smoothly.

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