Call management via the Cisco Business Edition 6000 solution

Call handling by the Cisco BE 6000 solution

The solution allows all types of call processing necessary within a company: call manager

Advanced telephone functions (unified messaging, chat and presence, contact center, extended video, web conferencing, attendant console, high availability)

All the features of ToIP

Voicemail and pre-hook

Integrated productivity apps

Complete portfolio of Cisco IP phones to meet all SMB needs

Unique and common management solution

Solution including switching, VPN, security, data routing

Call management by the Cisco BE 6000 solution

Advanced IP convergence features

Video Telephony on the workstation

SIP trunk

Integration of WiFi 802.11n

SoftPhone

Tele worker

Integrated voicemail

XML Services Support on Cisco IP Phones

Interactive voice server

Unique number

Click to Call

Integration with the company directory

Wireless mobility with wifi and / or dual mode terminals

And all the traditional telephony features:

Transfer on busy, no answer and mandatory

Do not disturb

Support double call per line

Hold, park and transfer a call

Call grouping, call pickup

Caller name and number display

Intercom, Supervision

Music on hold, Night service

Conference

Internal / External differentiation of the ringer

Missed, made and received calls log

Recording conversations

The modes of access to his voice mail

Unified communication at the heart of all exchange processes is undoubtedly a time saver in productivity and working comfort. You can therefore consult your voicemail using the following different access modes:

From his landline

Visual Voice Mail makes it possible to navigate graphically in the interface to consult the messages left at any time.

From the unified client

The Cisco Jabber or Lotus Sametime client or even Lync are just some of the ways to access your voice messages.

From the Email client

The messaging clients can be used to consult its voicemail messages but also to classify and archive them. The transfer is done by the IMAP client or by RSS feed. In this case, the Business Edition 6000 solution ensures consistency between text and voice messages, an undeniable advantage in many cases and a substantial gain in productivity for employees.

In mobility

Mobility situations are not to be outdone. It is of course possible to consult your voicemail messages from your mobile via the Personal Communications Assistant (PCA) web portal, or the unified messaging web portal or the Jabber Client.