Monday 6 July 2020

ISO / IEC 27701 - International standard for the management of privacy information

The need for trust and a sense of responsibility in the processing of personal information is growing in the mentality of customers, consumers and stakeholders; but the risk goes beyond mere compliance with the rules. Companies must have the right skills, processes and systems in place. As the number of complaints and fines related to privacy and data protection increases, there appears to be a growing demand for guidance and guidelines.

Based on the requirements of ISO / IEC 27001 , ISO / IEC 27701 provides this guidance and helps companies manage privacy risks related to personal identifiable information (PII). It can also help companies comply with the GDPR as well as other data protection regulations. The two standards can be certified in combination.


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What is ISO / IEC 27701?
The ISO / IEC 27701 standard specifies the requirements and provides indications for implementing, implementing, maintaining and constantly improving a privacy information management system (PIMS). It is based on the requirements of ISO / IEC 27001, the standard for information security management systems (ISMS), and on the Code of good practices for information security controls in ISO / IEC 27002.

ISO / IEC 27701 provides the framework for the management system to protect personally identifiable information (PII). It is about how organizations need to manage personal data and is supportive in demonstrating compliance with applicable Privacy rules.

If you have already implemented ISO / IEC 27001, the new ISO / IEC 27701 enhances your security efforts by including managing Privacy. This includes the processing of personally identifiable information (PII) to demonstrate compliance with data protection regulations, such as the GDPR.

For organizations that do not have an information security management system compliant with ISO / IEC 27001, the two standards (ISO / IEC 27001 and ISO / IEC 27701) can be applied in a single project.

Who should apply the ISO / IEC 27701 standard?
ISO / IEC 27701 provides guidance to any organization responsible for the processing of personal identifiable information (PII) as part of an information security management system. Organizations of all sizes and types, including public and private enterprises, government bodies and other types of organizations can benefit. It provides a risk-based approach, helps organizations prevent specific privacy risks already addressed as well as new risks for personal data and privacy.

Why is ISO / IEC 27701 good for my company?
A privacy information management system (PIMS) has several advantages:

It builds trust in your company's ability to manage personal information, both for customers and employees.
It is supportive in demonstrating compliance with the GDPR and other applicable privacy rules.
Clarifies roles and responsibilities within your organization.
Improve internal expertise and processes to avoid infringements.
Provides transparency on controls established for privacy management.
Facilitates agreements with commercial partners where the processing of PII (identifiable personal information) is mutually relevant.
It integrates easily with the main standard for information security ISO / IEC 27001.
How can ISO / IEC 27701 be used to comply with the GDPR directive?
The implementation of a management system compliant with ISO / IEC 27701 and ISO / IEC 27001 will allow your company to meet the privacy and information security requirements established in the GDPR and other data protection regulations. The GDPR requires organizations to take appropriate technical and organizational measures (including information, procedures and processes) to protect the personal data they process (in accordance with article 5 (2)).

ISO / IEC 27001, the international standard for an ISMS (information security management system), provides an excellent starting point for achieving the technical and operational requirements necessary to reduce the risk of violation.

ISO / IEC 27701 provides indications for the establishment - and specifies the requirements for the implementation, maintenance and continuous improvement - of a PIMS (privacy information management system), always based on the requirements, objectives of verification and controls of ISO 27001, and extended to a series of requirements, verification objectives and specific controls for privacy. An annex refers to the GDPR and ISO / IEC 27701 even if the standard is not specific to the GDPR.

Both standards help compliant companies to meet and demonstrate compliance with GDPR privacy and information security requirements.

While ISO / IEC 27701 is not currently explicitly named in the certification mechanism outlined by the GDPR in article 42, it is possible to obtain an accredited ISO / IEC 27701 certification combined with ISO / IEC 27001 from an independent third party body such as DNV GL .

How can I prepare for certification?
Whether you are considering implementing ISO / IEC 27701 (as an extension to your current information security management system compliant with ISO / IEC 27001) or have just started the process, DNV GL can support you with:

GAP-Analysis to verify the level of preparation with respect to a certification
Training courses for ISO / IEC 27001
Certification of your management system according to ISO / IEC 27001 and ISO / IEC 27701
In addition, DNV GL is able to support your training needs in relation to the standards and the current GDPR (European Union General Data Protection Regulation).

To get certified, you need to implement an effective management system that meets the requirements of the standards. It is important that you commit yourself and set clear goals for implementation and evaluation. Before certification, it is recommended that your company carry out internal audits to identify potential gaps. One of the most important things to remember is that the development, implementation and certification of a management system is a continuous process, the certification audit represents an element of a path of continuous improvement.

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