The Role:
Give excellent Level 1 and 2 help to the developing client base.
Be the primary purpose of contact on the telephones for all investigating, programming updates and specialized issues.
Advance a culture concentrated on top notch client care.
Surveying and raising issues where fundamental.
Answering to Service Delivery Manager as required.
IT Helpdesk Technician.
Your Profile:
1 - 2 years' understanding as the primary purpose of contact for investigating issues in a comparable MSP job.
Experience working with Labtech and ConnectWise ticketing frameworks.
College Degree or proportionate Certifications in IT are exceptionally attractive.
Remarkable composed and verbal relational abilities.
Cooperative person with a can-do frame of mind and a craving to give quality support of every single esteemed customer.
Give excellent Level 1 and 2 help to the developing client base.
Be the primary purpose of contact on the telephones for all investigating, programming updates and specialized issues.
Advance a culture concentrated on top notch client care.
Surveying and raising issues where fundamental.
Answering to Service Delivery Manager as required.
IT Helpdesk Technician.
Your Profile:
1 - 2 years' understanding as the primary purpose of contact for investigating issues in a comparable MSP job.
Experience working with Labtech and ConnectWise ticketing frameworks.
College Degree or proportionate Certifications in IT are exceptionally attractive.
Remarkable composed and verbal relational abilities.
Cooperative person with a can-do frame of mind and a craving to give quality support of every single esteemed customer.
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