Thursday 13 August 2020

Nikolay Troyanchuk, head of the department for work with partners of "Stream Telecom"

About the importance of partnership.

For us, partnership is definitely the best thing that can be in business. This reminds me of a situation from my childhood: “Hi, my name is Kolya. Let's be friends". And after that, you and your new friend (partner) begin to build a joint huge sand castle (a profitable business), which you yourself could not build so quickly. You help and support each other, you understand that through joint efforts you can achieve success much faster. 

We try to build the most friendly relations with each partner, as can be seen from the example of cooperation with Tucha. Our partners work in various fields: CRM integrators, data centers and hosting providers, system administrators, telecom operators, Internet providers, consulting agencies, web studios, digital agencies, and each of them has its own approach.

On the principles of choice.

First of all, I would like to draw your attention to the extent to which our partner and I have the same values ​​in life and in working with clients. There were even cases when we personally refused partnerships to large companies, when we realized that our values ​​in working with clients differ radically. We try to select for ourselves only those partners with whom it will be comfortable for us and our clients to work. 

About inadmissible in partnership.

Everything is simple here: the partner should not blush in front of the client for his recommendations. 

About partnership with Tucha.  

The decisive moment when we realized that Tucha and I were on the way was a business conference in Zaporozhye. Although we had known each other for a long time, after this conference everything became clear after we talked personally about the specifics of the work, about clients, about cases and about the partner network. These are our people, they can be recommended with confidence. We really appreciate the approach to work and to clients. Tucha adheres to the same values ​​as our company, which is very cool. The whole team is great. Continuing in the same spirit, Tucha has the best service in the cloud! 

About Tucha's recommendation to his clients.

I will say more: we are Tucha's hidden sales force. ;-) When we understand that somewhere else there is a partner to whom we can be useful, we recommend Tucha to him. And this is the highest mark of the company's work.

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Maxim Rabochiy, executive director of "ItUA"

About the importance of partnership.

For me, partnership is a mutually beneficial form of cooperation, in which a business symbiosis occurs between all interested parties. If everyone benefits from cooperation, then this is true partnership.

As for the importance of partnership, it plays a key role in business. If you are not Batman, then you will not be able to cover all the key needs (yours or the client's). After all, you cannot be good in everything, and even more so to be in several places at once. The Emirates cannot be built alone without reliable partners.

Our partners are time-tested people from different business areas. There are both well-known market players and companies that are just starting their journey. We help the latter with our experience and expertise, and they often recommend us for this. In this case, both they feel good, and we are pleased.

On the principles of choice.

When choosing a partner, we most often pay attention to his expertise, cases, reputation and values. Even if the partner does not yet have the necessary competence, cases and reputation, but is similar to us in values, this is our partner. 

The main principles we are guided by are honesty, reliability, decency, respect and sincerity.

About inadmissible in partnership.

There is such a concept in business as "environmental friendliness". We respect our relationships and agreements with partners and will never allow ourselves the following things: cheating, default on obligations, putting a partner in an unfavorable light in front of a third party, as well as poaching customers or employees. We expect the same from our partners, because this is what builds a strong foundation for long-term and mutually beneficial relations.

About partnership with Tucha.  

We met at a partner event organized by Bitrix24. However, as it turned out, they were indirectly familiar even before that. In partnership with Tucha, we value friendship and mutual understanding. If we talk about professional aspects, then this is customer focus and quality of service.

Over the entire period of cooperation, I have never heard any complaints from a client about Tucha services.

About Tucha's recommendation to his clients.

I advise Tucha clients as confidently as I recommend buying a Toyota car (after all, the Japanese know a lot about quality).

When working with Tucha services, our client gets a stable and secure infrastructure, and we, in turn, get peace of mind. After all, this way we can focus on our most beloved business - developing solutions that automate the client's business and free up his time.

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