As noted, the rental price for each virtual machine already includes a useful data protection tool - snapshots. Not so long ago, we prepared an article about the conditions under which snapshots are created and how two snapshots of each disk of the client's virtual machine are stored.
What are snapshots useful for? A snapshot can be useful for recovering a machine disk to the state it was in when the snapshot was taken. In addition, the snapshot can be uploaded and used as an image of a new virtual machine, or added as an additional disk to any server within our cloud infrastructure.
Additionally, backups will help to protect individual files and documents from loss. To do this, we propose to use the TuchaBackup service , which will reliably place backups in secure data centers outside Ukraine (mainly in Germany). The cost of the solution is quite affordable: the minimum configuration, which includes 50 GB of cloud storage, costs only 5 euros / month. If more storage is needed in the future, it is easy to expand it.
Among other things, we offer useful tools for protecting your data in the cloud: Technical and software knowledge and skills
special server templates with disk encryption enabled;
the ability to encrypt communication channels;
service "Anonymity on demand" ;
additional IP-addresses with Ukrainian or foreign geolocation;
additional full snapshots of virtual machines disks;
mechanisms of panic buttons.
Is it possible to test services before paying
Of course, you can test most of our services for free for 7 days. This period is usually enough to ensure the quality of our services, the prompt work of the technical support service and a quick response to any inquiries. We will also advise on working with a remote office and help you move employees' workplaces to the cloud.
How easy it is to migrate to the cloud
If you decide to move your office work to remote servers, you should take care of the safe migration of all data to the cloud so as not to lose anything. This can be done, for example, by your company's IT specialists, but if they are not there, just contact us. We will help you to transfer all programs and data for work with high quality, and the whole process for a small infrastructure usually takes place within one day. The cost of the migration service is the same as the amount of renting a virtual machine for 1 month.
About technical support
High-quality technical support is an important factor that determines the comfortable work in the clouds for the entire team. In numerous reviews of Tucha, clients and partners claim that our technical support is the best among Ukrainian (and not only) cloud providers.
We advise you to learn about the types of support and determine which one meets the company's needs best, already at the stage of testing services. In general, you can choose one of the following types:
Basic support (free).
Permanent server administration (50% of the server cost, but not less than 30 euros / month).
Hourly server administration (€ 20 / hour).
Warranty support (free).
More details about each of the types of support can be found on the website .
It is important that no matter what type of support you choose, our team will be in touch around the clock and will quickly help in solving any problems. Communication channels with the service include telephone, e-mail and ticket system. And to get the most out of working with the Tucha team, life hacks for working with the technical support service will help .
Some legal and financial issues
When working with Tucha, each client receives a full package of accounting documents: acts of completion, tax invoices (for those who need them), original invoices, etc. We also provide the possibility of electronic document management, but we also work with the help of "pigeon mail".
As for payment for services, a large selection of payment methods is available at your discretion: current account, card payment through Privat24 or PrivatBank terminals, LiqPay online payment. The fees for our services can be attributed to the expenses of the enterprise. Despite the fact that the prices are indicated in euros and are tied to its rate, payment for services is carried out in national currency at the NBU rate for the first day of the current month. Also, prices already include VAT (for those who are payers of this tax).
It is important that all our prices are transparent: they are published on the website and are initially the same for all customers. And cooperation with us is based on a public contract (offer) . If the client needs a paper version of these documents, we will also provide an application for joining the public offer agreement.
conclusions
Moving the team's workplaces to the clouds will allow you to set up high-quality remote work, wherever employees are at this time. Thanks to virtual servers, company data is securely located and additionally protected from losses and access to them by unauthorized persons. Tucha's technical support service will be in touch 24 × 7 and will do everything to ensure that the work of each individual employee is comfortable.
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